Help

Create an Account and Sign In

  • If you are an employee of Children's Hospital of Philadelphia, you can activate your account or sign in using your CHOP email and password. Select Sign in with your CHOP Email on the left side of the screen and you will be redirected to CHOP’S internal login page.
  • If you previously created an account, please log in with the email address you used to register with by clicking the Sign in with your Email and Password button the right side of the screen.

Forgot your password?

If you have forgotten your password, click here to request a password reset sent to your email. Make sure you use the email address on record.

Browsers

Latest versions of Firefox, Chrome, or Microsoft Edge recommended. Safari and iOS browsers are supported but may display minor differences.

Resources

FAQs

Who do I reach out to for CloudCME issues? +
For general inquiries and conference specific questions, the CE department can be reached here: [email protected].
For any incorrect/missing credits, the accreditation team can be reached here: [email protected].
For any technical or profile issues and locked accounts, please contact Ashley Hewitt here: [email protected].
How do I record attendance for an activity? +
Via text message – A distinct code will be provided for each Grand Rounds, conference and educational activity.

If this is the first time you are texting your attendance, you must first pair your mobile number to your account. Text your email address to (215) 274-0239. You will receive a text notification indicating your phone number has been updated. This is a one-time operation.

Once your account is paired to your mobile number and you have obtained the event code, send the code via text to: (215) 274-0239 .

Please note, attendance can only be recorded 30 mins prior to the activity start time, during the activity and 30 mins after the activity closes.
Why am I receiving an error when texting in for attendance? +
Reason 1: If you attempt to record attendance for an activity you are not registered for, you will receive a message stating the activity requires pre-registration before you can record your attendance.

Reason 2: You have not paired your mobile phone to your CloudCME account. Text the email address entered in your profile and you will receive a text message confirming that your phone number has been updated.

Reason 3: SMS attendance is time-sensitive. Text messages must be sent during the active attendance window, which is 30 mins before, during and 30 mins after the activity.
Why can I not complete the attestation/post-test after watching a video? +
For most enduring material, 90% of the video must be watched for the attestation/post-test to open. To avoid potentially losing your progress:
  • Make sure you are signed in for the entire session
  • Do not exit the video (your progress will not be saved)