Massiel Ortega Rivera serves as the Translation Program Coordinator at the Children's Hospital of Philadelphia. With a background as a dentist trained overseas and a sustained interest in the healthcare sector, Massiel is a firm advocate for the pivotal role that medical translators and interpreters play in enhancing patient safety and ensuring healthcare accessibility for minority groups. Her professional journey spans over two decades as a freelance interpreter and translator, predominantly focusing on healthcare. Massiel holds certifications as an English to Spanish translator from the American Translators Association and as a Spanish medical interpreter from the National Board of Certification for Medical Interpreters (NBCMI). Additionally, she possesses a Master's degree in Health Administration from Drexel University.